Privacy Policy

At Funeral Products Canada we are committed to protecting your privacy.

When you register with funeralproducts.ca we ask you for your name, password, e-mail address, city, province, postal code, etc. This allows us to notify you of your pricing/purchase status.

We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site. We may also use the information we collect to occasionally notify you about important functionality changes to our Web site, new services we provide, and special offers we think will be of interest to you. If you would rather not receive this information, please contact us and request that we discontinue providing you with such information.

We reserve the right to disclose personal information to regulatory authorities, law enforcement agencies or as required by applicable law.

By using our Web site, you consent to the collection and use of your personal information by Funeral Products Canada.  Check back to this link for updates/changes in our Privacy Policy. If there are material changes to the Privacy Policy, we will prominently post such changes prior to implementing the change. Any information collected under our old Privacy Policy will be subject to the terms of our new Privacy Policy.
 
Return Policy
At Funeral Products Canada we trust that you are completely satisfied with our products and services.

If for some reason you receive defective product or are not completely satisfied with your purchase, please do not hesitate to contact us at any time via telephone at: 1-877-476-1033 to resolve any issues or answer any questions regarding resolving your concerns and receive a Return Authorization Number. All products returned must be clearly marked with the Return Authorization Number on the outside of the box.
The only exceptions to our returns policy are that we cannot take back an urn that has had any ashes placed in it or an item that has been personalized with direct engraving.

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